Follow along as we introduce Kanda CX. More coming soon.
Strategic Acquisition Combines Executive CX Consulting, Global BPO Sourcing, and Serverless Cloud Contact Center Technology Under Kanda CX Leadership.
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How we unite executive CX advisory, outcome-based BPO sourcing, and hands-on operations.
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Uniting Kanda CX's advisory and BPO practice with Untangl's serverless Amazon Connect and AI platform.
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Why we invest in the 'Back of the House' with proactive templates, auto-ACW, and real-time coaching.
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Lessons from benchmarking BPO pricing from both the client side and the partner side.
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Wiring proprietary LLMs into Amazon Connect voice flows and launching plug-and-play client queues.
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Introducing Kelli Fender and Aaron Fender.
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