Choose technology and BPO partners through a vendor-neutral process, from requirements and RFP authoring to objective scoring and rate negotiation.
How selection works
Run a vendor-neutral selection, and evaluate Untangl openly alongside the other options.
Gather the requirements the award has to meet.
Write the RFP and build the shortlist.
Score the field side by side and negotiate.
Plan the transition after you select.
A rapidly growing organization sought greater consistency in leadership across departments, as inconsistencies in supervisor management were impacting team performance and morale. The team developed a custom audit package to standardize leadership practices, ensuring a unified approach to team management, creating a more engaged, motivated, and stable workforce.
An organization struggling with contact insight adoption needed a scalable solution to deliver actionable data to their vast workforce. The team led in-house development and PMO teams to architect a speech analytics solution, leveraging Cloud and SaaS technologies to transform raw data into meaningful, accessible insights.
Where it fits, Untangl's serverless cloud solutions are evaluated openly alongside third-party platforms.
